Need a hand?

For any problems, questions or ideas — just reach out directly to the author. Behind Mac Explorer there's a real person, not a support team with canned replies. I reply personally and usually fast.

// we only fetch the address after you click, and open your mail client right away — less spam for both of us

Something's broken

Ran into a bug or the app is behaving oddly? Describe what happened — ideally with your system version and steps to reproduce it.

You have an idea

Missing a feature or a shortcut? I'd love to hear it. A lot of things in Mac Explorer came from user suggestions.

A license question

Purchase, invoice, transferring a license between devices — I'll help you sort it out, even though payments are handled by our external partner.

Payment, refund or invoice matters can also be handled yourself in the portal of our billing partner (Merchant of Record). You'll find the details in the Terms & Privacy Policy.